Privacy Policy
Doheny Enterprises, Inc. Privacy and Cookie Policy
Privacy Policy
The privacy and security of your personal information are very important to us. This policy was last updated on 5/4/26 and applies to anyone who visits our website or help center, connects with us on social media, or contacts us by phone, chat, email, or mail. By interacting with us, you are agreeing to the Privacy Policy detailed here.
Messaging Terms & Conditions
Review our messaging terms & conditions here.
The Information We Collect
We collect information when you connect with us, including when you:
- Place an order
- Create and use an account on Doheny.com
- Subscribe to our promotional emails
- Apply for a job
- Enter a contest
- Join our mailing list
- Take a survey
- Contact customer care
Information may include your:
- Name
- Mailing address
- Billing address
- Telephone number
- Email address
- Payment information
- Records of correspondence if you have contacted us
Additionally, when you visit our website, we automatically receive certain information from cookies and pixel tags, including your:
- Internet protocol (IP) address
- Browsing history
- Purchase history
- Device information
- Approximate location
For more information, please see the Cookies and Tracking Technologies section.
We may combine the details you provide with data received from third parties, such as address updates, demographic information, preferences, or interest-based data, to help ensure accuracy and improve our services.
Why We Collect Your Information
We collect certain information to allow you to place orders and enjoy Doheny's services, including:
- Provide order status updates & tracking
- Process and fulfill orders
- Writing product reviews
- Saving your purchase history
- Managing your online account
- To send marketing materials such as catalogs, promotional mailings, or promotional emails
- Sharing ads that may be of interest to you
- Improving your online shopping experience
- Customer care
Website Personalization
We may use information such as your past purchases, browsing behavior, and site interactions to personalize your experience. This may include product recommendations, customized content, or promotional offers relevant to your interests. This personalization does not involve automated decision-making that produces legal or similarly significant effects.
Cookies, Pixels, & Tracking Technologies
Information about how you navigate and use this website is captured to deliver more personalized experiences by using cookies and other tools like tracking pixels. This technology is used by most websites. Some cookies are necessary for our site to work properly and to enable you to cart an item and complete an order.
Doheny's may collect your email address via cookies and pixels on the Website through trusted third-party partners that help associate browsing activity with contact information in a privacy-compliant manner. These partners may combine your email information with other information they have access to such as mailing addresses so that Doheny's may serve relevant marketing offers to you via direct mail. If you do not want Doheny's to collect information about you, please contact Doheny's to opt out.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You can turn off cookies in your internet browser settings. If you disable cookies, some features may be disabled. You will still be able to place an order. HOur website uses cookies, pixels, web beacons, and similar technologies to:
- Remember what items are in your shopping bag
- Recognize you when you return to our website
- Enable faster checkout if you have created an account
- Understand how you reach our website and which products you are looking for
- Learn whether you opened an email from Doheny's
- Deliver personalized marketing
- Apply the preferences you have chosen
- Compile aggregate data about site traffic and site interactions
- Improve site functionality and performance
- Support marketing and advertising efforts
Some of our third-party vendors may use cookies or pixel tags on our site to help you enjoy a more personalized experience. We also contract with other companies to publish ads across the internet. These companies collect information about your visits to our site and share advertisements for products you're likely to be interested in. These targeted ads may appear on other sites that you visit. This information is collected using a cookie or pixel tag.
Expanded Advertising & Analytics Technologies
We use third-party tracking technologies provided by partners such as Google, Meta (Facebook and Instagram), TikTok, and others to measure advertising performance and deliver relevant advertisements on other websites and platforms. These technologies may collect information about your browsing activities across time and websites.
Session Recording & Heatmap Analytics
We use session recording and heatmap tools, including Microsoft Clarity, to better understand how users interact with our website. These tools may collect information such as mouse movements, scrolling behavior, clicks, and page interactions.
These tools are used solely for analytics and site improvement and are not used to make decisions that produce legal or similarly significant effects.
Where applicable, data is masked or minimized before processing.
Sharing Your Information
Some of our services require us to share your information with other companies that we partner with closely to ensure your privacy stays protected. These services include:
- To facilitate Orders and product transactions, and process payments for example see PayPal's privacy policy at paypal.com/privacy
- Shipping and fulfillment providers
- Name and address verification
- To send users materials, updates, and information regarding the Site.
- To send you information about special events and promotions that we offer.
- Email distribution and messaging platforms
- Customer surveys & market research providers
- Partnering with third-party vendors such as Google Analytics to understand what content, experiences, and promotions are most relevant to you. To learn about how Google Analytics collects and processes data, click here.
- Sharing your information via cooperative databases with other companies whose products or services may be of interest to you. If you do not want your personal information shared with other companies for marketing purposes, you may opt-out by contacting us.
Targeted advertising & 'Sharing' of Personal Information
We may participate in interest-based or targeted advertising. This means that a third party may use technology, such as a cookie or a web beacon, to identify you on the Site so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on the Site or on other web sites. Under certain privacy laws, activity may be considered a 'sharing' of personal information for cross-context behavioral advertising purposes.
Third-party platforms that may combine the information we share with information already in their possession and offer you choices about advertising you see. Third-party platforms have privacy policies of their own that apply to your use of their platforms.
How we Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
List of Cookies we Collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
How to Make Changes
When possible, we are able to honor the changes you have regarding the use of your information in the following ways:
- Update your name, address, telephone number, or email address through My Account or by contacting us. To protect your privacy, we will confirm your identity before updating or reviewing your information.
- Update your catalog preferences by contacting us. Because catalogs are planned in advance, you may still receive mailings while we process your request.
- Unsubscribe from our promotional emails using the link provided at the bottom of each email, or by contacting us. Because emails are planned in advance, you may still receive mailings while we process your request. To serve you best, you'll continue to receive important emails about recent transactions, including orders and returns, even if you choose not to receive promotional emails.
- Do not share my personal information
- Delete my personal information
- Request disclosure of where my personal information was obtained
Links to Other Websites
Occasionally we link to other websites. These sites have their own privacy and security policies.
Information Security
We care about the security of your information and are committed to protecting it against loss, misuse, or unauthorized access by using a variety of security technologies and processes. For example, we use encryption when transmitting your sensitive information using SSL (secure socket layer technology). We do not use malware scanning. All transactions are processed through a gateway provider and are not stored or processed on our servers. We also encourage you to choose a strong password and to change it frequently, and to sign out when you are done. Doheny's will never ask for your credit card information over email.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to personal information we have collected
- Request deletion or correction of your personal information
- Opt out of the sale or sharing of personal information, including for targeted advertising
- Limit certain uses of your information
- You may exercise these rights by submitting a request through our privacy request form or by contacting customer care.
We do not knowingly collect or use sensitive personal information to infer characteristics about you.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Data Security
We use reasonable administrative, physical, and technical safeguards to protect your personal information. However, no system can be guaranteed 100% secure.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
California Online Privacy Protection Act
CalOPPA requires commercial websites and online services to post a privacy policy. The law's reach stretches beyond California to require a person or company that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously
- Once this privacy policy is created, we will add a link to it on our home page
- Our Privacy Policy link includes the word 'Privacy' and can be easily found on the page specified above.
Users can change their personal information:
By logging in to their account
How does our site handle do not track signals?
We recognize Global Privacy Control (GPC) signals where required by law.
Personal Information that We Sell
We may "sell" (as sell is defined in CCPA) the following categories of personal information:
- Identifiers
- Characteristics of protected classifications under California and federal law;
- Internet/electronic activity;
- Commercial information; and
- Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, preferences, behavior and attitudes.
We "sell" your personal information to Select Partners and to digital advertising networks. We do not knowingly sell the personal information of minors under the age of 16.
Right to Opt Out of Sale
California residents have the right to opt out of the sale of your personal information to third parties, as "sale" is defined under CCPA.
To submit a request to opt out of the sale of your personal information, please visit our privacy request form or call 800-574-8675. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.
We participate in digital advertising networks to deliver advertising that is tailored to your interests. The participation in certain ad networks can constitute a "sale" of personal information under CCPA. In order to opt out of this activity, please visit https://www.doheny.com/privacy-request
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to: Process orders and to send information and updates pertaining to orders
In accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subject lines or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
Contacting Us
If there are any questions regarding this privacy policy, you may contact us:
[email protected]
800-574-7674
Doheny's
10411 80th Avenue
Pleasant Prairie, WI 53158
Last updated 5/4/26.
If our practices change, we will update this Privacy Policy and update the date above. We encourage you to review this policy periodically.
